Resources · 4 min read

How to brief an on-site engraving vendor

The questions to ask — from throughput and timing integration to insurance and wrap reporting.

Evaluating an on-site medal engraving vendor comes down to one question: can they engrave a steady stream of medals, accurately, while the line stays short — without adding work for your team? Here's what to ask.

Throughput & wait time

  • How many medals per hour per station, and how do stations scale for your field size?
  • What's the typical wait at peak finish, and how is it managed?
  • Is there a runner-facing confirmation step so what's engraved is what was approved?

Data & timing integration

  • How do they get the runner's name and official finish time — by bib, from your timing provider?
  • Can runners pre-purchase during registration, pay on-site, or both?
  • How is spelling and accuracy handled at speed?

Branding & the sponsor moment

  • Can the registration page, station screens, and lounge carry a sponsor's identity?
  • For a “day-after” activation, can engraving be free to the runner and billed to the brand?

Operations & logistics

  • Are they self-contained — power, staffing, signage, setup, teardown?
  • How much support do they need from your team on race day? (The answer should be “very little.”)
  • What's the weather plan?

Trust & accountability

  • Are they insured, and experienced at events of your scale?
  • Can they share references from race directors or brand teams?
  • Do you get a post-event report — medals engraved, throughput, engagement?

A good partner answers all of these without hesitation and makes race day easier, not harder. If you'd like ours, tell us about your event and we'll come back with a station plan and a footprint that fits your finish festival.

Planning an event or activation? Let's talk about bringing on-site laser medal engraving to your finish line.